Jim Blasingame reveals some of the technology relevance factors that business have to deliver to meet customer expectations before the find out if you’re competitive or not.

Jim Blasingame reveals how demonstrating your value is an important relevance factor in meeting customer expectations before they know if you’re competitive or not.

Kathy Perry joins Jim Blasingame to reveal how you can now deliver slide show messages in Twitter and how to use that capability.

Kathy Perry joins Jim Blasingame to reveal that social media sites will allow you to download your archived activity, including community members and their contact info, and why you must do this.

Kathy Perry joins Jim Blasingame to reveal how you can publish your content on LinkedIn in order to gain access to a larger community of readers.

Andy Smit joins Jim Blasingame to reveal how he spent an entire year immersed in the industry before he launched his start-up.

Andy Smit joins Jim Blasingame to reveal how his start-up is designed to help “pet parents” find boarding and other services for their “babies,” and how his exit strategy matches his capitalization plan.

Joanne Black joins Jim Blasingame to reveal how to make sure your goals align with those of your customers and their expectations of a vendor like you.

Joanne Black joins Jim Blasingame to reveal that just as you have to be accountable for what you can deliver, you can make customers accountable for what they have said they expect of you.

Joanne Black joins Jim Blasingame to reveal how to stay connected with customer expectations to make sure the two of you aren’t wandering apart on what they want and what you can deliver.