Bob Negen joins Jim Blasingame to reveal the power of your guarantee to customers as one of the last true differentiators, not that virtually everything else has become a commodity.

Bob Negen joins Jim Blasingame to explain why a full guarantee to customers for all that you do is not an expense consideration, but an investment in the future of your business.

Bob Negen joins Jim Blasingame to reveal why small business retailers must provide a mobile computing experience for their customers.

Jim Blasingame continues his series on crowdfunding, this time he explains how a crowdfunding business loan works and puts it in context with other loan options.

Jim Blasingame talks about the death of Robin Williams and reminds us to be careful coveting the lives of celebrities and wealthy people as having something more valuable than your own life.

Richie Bernardo joins Jim Blasingame to report on a study of the 150 largest municipalities in the U.S. and explain how the top 10 are succeeding while the bottom 10 are essentially bankrupt.

Richie Bernardo joins Jim Blasingame to report on the failure of municipalities and how the recession revealed their leadership failures rather than caused their financial failure.

Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.

Stijn Hendrikse joins Jim Blasingame to explain how his cloud-based call center incorporates traditional and new media contact from customers and routes them to you and your people in real time.

Stijn Hendrikse joins Jim Blasingame to explain how to set up your own cloud-based call center and connect all of the ways customers can try to connect to you in real time.