What should small business owners do when they don't like selling. Mary Cantando joins Jim Blasingame to reveal how small business owners who don't like selling should think about sales as something else you like to do, like sports or a hobby.
Six powerful words, “What can I do for you?” Mary Cantando joins Jim Blasingame to discuss how to strengthen connections with customers by finding out how to help them outside of the business.
Why you should have a many contacts inside a customer organization. Mary Cantando joins Jim Blasingame to discuss how to strengthen customer relationships by building a network inside the company, plus categorizing revenue by industry.
What wastes the most time for you? Mary Cantando joins Jim Blasingame to reveal some of the most likely time wasters, including negative people Jim calls "spirit vampires", and chronic procrastination.
Just because someone wants to talk doesn't mean you have to listen. Mary Cantando joins Jim Blasingame to encourage women to learn how to be more discerning listeners, because in business, we don't have to know every little detail.
When you want to grow your business, licensing could be one of your options. Mary Cantando joins Jim Blasingame to share how she is pursuing growth plans by developing a licensing options she would sell..
Licensing a product or service has many key steps. Mary Cantando joins Jim Blasingame to talk about some of the key elements to pay attention to when licensing a product to grow your business.
The key to licensing IP is in the legal documents and practices. Mary Cantando joins Jim Blasingame to reveal some of the key legal steps to take when licensing your intellectual property to others.
Are you loving up your customers? Mary Cantando joins Jim Blasingame to reveal the power of finding out what your customers love, how to find that information and how to use it
What if your customers loved you? Mary Cantando joins Jim Blasingame to reveal tips and best practices that you can do to cause customers to love you, including becoming a devoted customer of theirs by buying their stuff.