Honesty expert, author of Just be Honest and President, Steven Gaffney Company
Interviews with Steven Gaffney»See all
Steven Gaffney joins Jim Blasingame to reveal how he differentiates the process of being honest and practicing ethical behavior.
Steven Gaffney joins Jim Blasingame to reveal the three levels of honesty to use as a process to better customer service, including reactive, proactive and foreshadowing.
Steven Gaffney joins Jim Blasingame to reveal the different kinds of lies we tell, including the ones to other people, as well as the most destructive, the ones we tell ourselves.