Author of the books Instant Profits: Making Your Business Pay and Achieving World-Class Profit Improvement, Steve Martin is a cost reduction and profit improvement expert business consultant with over 30 years of success in helping business of all sizes. He is one of very few people in the world with a M.Sc. in Creativity and Innovation. He teaches creativity and innovation that clients use in concert with world-class business practices to improve business profitability with new products and business methods.
Category: Management Fundamentals
Interviews with Steve Martin»See all
Steve Martin joins Jim Blasingame to reveal how expensive bad service can be for your business, and how to reverse this dysfunctional condition.
Steve Martin joins Jim Blasingame to reveal that the primary reason for such bad service at small businesses is a lack of commitment from the owner who fails to provide the necessary direction and training.
Steve Martin joins Jim Blasingame to talk about the epidemic of bad service at Main Street small businesses and why it’s happening.