Small business expert Jim Blasingame explains the three steps to creating your own small business's success-sustaining Golden Age of Customer Service. » More
Social Media - Networking
Recent Interviews » More recent interviews
Jim Blasingame reveals that the energy driving The Age of the Customer is from the new expectations of customers provided by the increased availability of information.
Mark Babbitt joins Jim Blasingame to reveal the impact of social media as a marketing paradigm shift and how a call-to-action is now less impactful than demonstrating relevance to prospects.
Mark Babbitt joins Jim Blasingame to talk about the fact that the term social media is unintuitive for small business owners and why they should think of it more in terms of different ways to connect with customers.
Recent Articles » More recent articles
To paraphrase marketing guru Seth Godin: The best time to jump into social media was years ago; the second best time is today.
Brain Trust member and Small Business Advocate Show guest Cindy Miller explains why including social media in your marketing is beyond impertinent to your success. » More