What can we learn about crisis management from the Obama administration? Jane Jordan-Meier joins Jim Blasingame to use the Obama administration's handling of the Libya attacks as a clinic on how NOT to handle a crisis.
There are four key crisis management steps. Jane Jordan-Meier joins Jim Blasingame to reveal the four most important steps to take when a business experiences a crisis.
What part does social media play in the event of a crisis? Jane Jordan-Meier joins Jim Blasingame to reveal how social media can help in a crisis, plus why crisis policies and guidelines for employees are important.
How much honesty is prudent in a corporate crisis? Jane Jordan-Meier joins Jim Blasingame to advise CEOs to practice transparency in a crisis by getting the truth out fast and own it.
How much can employees contribute to diffusing a potential crisis? Jane Jordan-Meier joins Jim Blasingame with tips and best practices on how to train and allow employees to not only help with a crisis, but to prevent one form happening.
Your employees are your face and voice to customers. Jane Jordan-Meier joins Jim Blasingame to discuss why you should empower employees, and also use social media, to help defuse a crisis or any negative PR.
In a crisis, a minimum delay will mitigate maximum exposure. Jane Jordan-Meier joins Jim Blasingame to discuss how to entrust your front-line employees to be prepared to diffuse crises.
Can you prevent bad PR? Jane Jordan-Meier joins Jim Blasingame to talk about why you must include social media in your crisis management plan, plus how to handle negative online comments, aka, user generated content (UGC).
How can social media help in a crisis? Jane Jordan-Meier joins Jim Blasingame with tips on how to use social media activity to bank trust and goodwill in advance of a PR crisis.
When it comes to crisis management are you an ostrich, or a Boy Scout? Jane Jordan-Meier joins Jim Blasingame to discuss why you should be a crisis management Boy Scout, prepared for an unknown crisis, rather than an ostrich with its head in the sand.
