The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Rick Newman
Rick Newman joins Jim Blasingame to say that each of us has to recognize that we may become unprepared for future employment and to prepare for that next job.
Joanne Black
Joanne Black joins Jim Blasingame to reveal how to stay connected with customer expectations to make sure the two of you aren’t wandering apart on what they want and what you can deliver.
Joanne Black
Joanne Black joins Jim Blasingame to reveal that just as you have to be accountable for what you can deliver, you can make customers accountable for what they have said they expect of you.
Joanne Black
Joanne Black joins Jim Blasingame to reveal how to make sure your goals align with those of your customers and their expectations of a vendor like you.
Kathy Perry
Kathy Perry joins Jim Blasingame to reveal how you can publish your content on LinkedIn in order to gain access to a larger community of readers.
Jim Blasingame
Jim Blasingame reveals how demonstrating your value is an important relevance factor in meeting customer expectations before they know if you’re competitive or not.
Jim Blasingame
Jim Blasingame reveals some of the technology relevance factors that business have to deliver to meet customer expectations before the find out if you’re competitive or not.
Jim Blasingame
Jim Blasingame reveals how whatever your business is doing tomorrow or into the future will depend upon your business’s ability to be relevant to customer expectations first, and competitive second.
John Sculley
John Sculley joins Jim Blasingame to talk about how the middle class is adapting and how business will have to conform to that shift.
John Sculley
John Sculley joins Jim Blasingame to reveal that customers now rule in the marketplace and that corporate America still doesn’t get this, plus the importance of being adaptive.