The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Bob Negen
Bob Negen joins Jim Blasingame to reveal why Main Street businesses find themselves in a unique time of opportunity as Big Box retailers are retreating from their markets and leaving customers behind.
Jim Blasingame
Jim Blasingame tells a story about what Earth could look like if Main Street gives into the big boxes, instead of becoming the economic leaders that they can be.
Jim Blasingame
Jim Blasingame reminds you that the big tech companies, Google, Facebook, Microsoft, Amazon, and the telecom firms are never to be trusted with your business model – you are just pawns on their chess boards.
Nicole Gelinas
Nicole Gelinas joins Jim Blasingame to review some of the reasons Wall Street is becoming less relevant in the capital acquisition world, both as a job creator and as a source of capital.
Bob Negen
Bob Negen joins Jim Blasingame to reveal why Main Street businesses find themselves in a unique time of opportunity as Big Box retailers are retreating from their markets and leaving customers behind.
Jon Wuebben
Jon Wuebben joins Jim Blasingame to reveal his marketing strategy that relies on delivering engagement, experiences, personalization and passion from your business to customers.
Beverly Flaxington
Beverly Flaxington joins Jim Blasingame to reveal how to discuss with your team about the jobs that you can outsource to professionals, so you can do the things you’re a professional at, like taking care of your customers.
Beverly Flaxington
Beverly Flaxington joins Jim Blasingame to reveal some of the many advantages of letting someone else do your non-customer-facing jobs through outsourcing, so you can do what you do best.
Jim Blasingame
Jim Blasingame reveals that if you want to know what you should be doing tomorrow, next year or five years from now, the person with those answer in their head are your customers. Ask them.
Jim Blasingame
Jim Blasingame reveals how the concept of serving customers has changed significantly in The Age of the Customer because their expectations make serving them more complicated, but also something you can know.