Online Strategies - Technology

Stephanie Carruthers joins Jim Blasingame to reveal the cyber-security landscape, and explain the two prominent ways that your business can be compromised by cyber-criminals.

Stephanie Carruthers joins Jim Blasingame to explain how her job is to break into businesses – physical and online -- as a way to expose their weaknesses and why the pandemic is causing increasing breach attempts.

Stephanie Carruthers joins Jim Blasingame to explain how your business could become the weak link in your larger customer’s online network, and how to make sure that doesn’t happen to you.

For a small business, being competitive is still essential. But in The Age of The Customer, relevance is a Customer’s prime expectation. Is your company ready? » More

For most of the 20th century, Americans enjoyed what Jim Blasingame calls The Golden Age of Customer Service. Sadly, based on recent research, it appears we're in the Plastic Age. » More

The new prime differentiator in today's marketplace isn't how competitive you are, but rather a customer's appraisal of a seller's relevancy. So, does this mean that sellers no longer have to be co... » More