Thursday, December 17, 2020
Jeff Zbar joins Jim Blasingame to discuss what he’s doing to stay connected with customers working remotely during the holidays, and all during a pandemic, including the use of e-cards.
Jeff Zbar joins Jim Blasingame to discuss why you must check in with every customer to learn what they expect from you, since it is very likely much different from a year ago, before the pandemic.
Rob Levin joins Jim Blasingame to explain why you should never be afraid to cross-sell customers, because it’s all about making sure they get what they need and/or want, which is your job.
Rob Levin joins Jim Blasingame to remind you that it’s not your customer’s job to know what you sell, it’s your obligation to continually remind them, and he offers some ideas on how to do that.
Rob Levin joins Jim Blasingame to reveal some of the ways and reasons why you have to stay in front of customers with information about what you do and how they can do business with you.
Amy Kardel joins Jim Blasingame to discuss the different ways that the pandemic has accelerated our digital transformation process by compressing several years of adoption into one, plus how CompTIA can help you deal with this challenge.
Amy Kardel joins Jim Blasingame to discuss some of the issues associated with the low representation of women in the technology sector, and not all of them are because of men or society.
Chad Moutray joins Jim Blasingame to report on the ups and downs and ups again of the U.S. economy during the 2020 pandemic year.
Chad Moutray joins Jim Blasingame to discuss the current elasticity of the 2021 economy and the ultimate impact the Harris/Biden policies will have by 2022, plus the likelihood of continuing the current manufacturing reshoring progress.
Chad Moutray joins Jim Blasingame to discuss the different issues that small manufacturers have that need more attention than the larger firms in this sector.