Suzanne Paling and Jennifer Leake join Jim Blasingame to discuss the fact that your quest for professional salespeople should begin with a screening process that helps you find people who have that predisposition.

Suzanne Paling and Jennifer Leake join Jim Blasingame to discuss the imperative of having a process that includes the ability to screen for sales candidates that have the highest likelihood of success, plus important training best practices.

John DiJulius joins Jim Blasingame to discuss the management imperative of hiring salespeople who are the most likely to build relationships by being customer-centric.

John DiJulius joins Jim Blasingame to reveal five areas to look for in a prospective sales person, including authenticity, being curious, having empathy, and at least two others.

John DiJulius joins Jim Blasingame to reveal the “FORD” approach to nurturing customers, which is to collect information about family, occupation, recreation and dreams, as a way to focus on what’s important to them.

Pam Danziger joins Jim Blasingame to report that spending for the recent holiday season was up, but most of the growth was in the e-commerce side, which is not good news for Main Street retailers.

Pam Danziger joins Jim Blasingame to report on the urgency of Main Street retail businesses to engage customers with emphasis on the five analog human elements, including sight, sound, smell, etc.

Steven Mintz joins Jim Blasingame to report on the research showing most younger generations are critical of how corporate America focuses on their greed and not enough on society.

Steven Mintz joins Jim Blasingame to discuss how the focus on values and ethics is increasingly guiding the mission and goals of corporate America, and what Adam Smith and Milton Freidman would say today.

Steven Mintz joins Jim Blasingame to propose that the C-Suite should include a morality/ethical governance officer who holds the company accountable to more than the profit motive.