Monday, September 16, 2019
Stacey Brown Randall joins Jim Blasingame to define what a sticky customer experience looks like, why it’s so powerful, and how to create many of them.
Stacey Brown Randall joins Jim Blasingame to reveal that there are three stages that you’ll have with customers and how to make all three sticky experiences.
Kathy Perry joins Jim Blasingame to report on changes Facebook is making to its Messenger platform, plus new changes with the “Like” feature.
Kathy Perry joins Jim Blasingame to report on plans by YouTube to change the way they show subscriber counts, and the removal of direct messaging.
Kathy Perry joins Jim Blasingame to report on the current state of anti-trust actions against Facebook and Google, and whether anything the government does will limit their unprecedented power.
Bill Schley joins Jim Blasingame to reveal the fact that there is nothing new about how to create and execute a brand and a brand message. It’s still about the human requirement of trust.
Bill Schley joins Jim Blasingame to reveal that until you can really differentiate your brand from others in the mind of customers, you don’t have a brand that will deliver consistently.
Grace-Marie Turner joins Jim Blasingame to reveal that the reason there was a recent drop in those with health care coverage is largely because more people are working and no longer qualify for free healthcare from Medicaid.
Grace-Marie Turner joins Jim Blasingame to report on the three major Trump executive orders that are helping Americans get insurance coverage they can afford: association health plans, short-term plans and reimbursement arrangements.
Grace-Marie Turner joins Jim Blasingame to reveal that when more people are able to shop and compare their health care options, like buying a sofa, the more people will want market-based coverage, not government control.