Monday, April 08, 2019
Chip Bell joins Jim Blasingame to discuss how to think about customers who come in with a problem, how to treat their problem like a gift, and then turn them into a customer you can’t run off.
Chip Bell joins Jim Blasingame to reveal customer expectations about solving problems, which is that they don’t expect you to be a miracle worker, but they expect you to act like you give a darn about their problem.
Steve Martin joins Jim Blasingame to reveal that even in a world awash in technological innovations and disruptions, some parts of running a business profitably have not and will not change.
Steve Martin joins Jim Blasingame to reveal some of the operating fundamentals that haven’t and won’t change, regardless of how much new stuff we get, including cash flow, profitability, and growth is not self-funding.
Steve Martin joins Jim Blasingame to reveal why growth is not self-funding, and why you have to provide for the capital to support your level of growth, or you will not survive.
Pam Danziger joins Jim Blasingame to reveal how weather can take a toll on a retail business, and how to manage your marketing and customer care around it.
Pam Danziger joins Jim Blasingame to reveal the increase in numbers and attitude of luxury shoppers, plus how to deal with fashion-centric customers.
Judy Robinett joins Jim Blasingame to report that investment capital in many forms is still very strong for startups, and that angel investors now represent about half of all investment.
Judy Robinett joins Jim Blasingame to report on some of the things that hold back women entrepreneurs as they seek startup funding, and why this process should become easier than in the past.
Judy Robinett joins Jim Blasingame to reveal how to talk with venture capital investors, especially about when they exit the endeavor, and what your team should look like to them.