Shawn Murphy

Do you know what value looks like to your customers?

Shawn Murphy joins Jim Blasingame to define the concept of value as it applies to employees and customers.

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Shawn Murphy joins Jim Blasingame to reveal two more success factors when making changes, including getting feedback and having small successes.
Shawn Murphy joins Jim Blasingame to reveal three key factors to successfully affect change, including finding your champions, building relationships and recognizing the emotional impact.
Shawn Murphy joins Jim Blasingame to reveal that the only new thing about change is its increase in velocity between one generation or model and the next.
Shawn Murphy joins Jim Blasingame to reveal how to check your business model to make sure it’s delivering value to your stakeholders, especially customers.
Shawn Murphy joins Jim Blasingame to identify the four elements of value, including function, emotion, life, and social, and emphasize that only one is physical.