Jim Blasingame

Is your company forging the Customer Service Alloy?

Are you using the power of "Thank you?" Jim Blasingame reveals the power of forging the Customer Service Alloy of saying thank you to customers in every way possible and at every opportunity.

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A word from Jim
Jim Blasingame reveals his latest tips for small business owners.
Jim Blasingame reveals some ideas on how he thinks small businesses should prepare for a new year, that will bring disruptions and opportunities.
Jim Blasingame reports on two letters big business customers sent to their small business vendors, plus two that will be coming – maybe soon.
Jim Blasingame talks about the problems with raising the minimum wage, and whether there will be an increase in the national minimum wage this year.
Jim Blasingame introduces several of his 2017 Crystal Ball Predictions, in this segment on politics, the global economy, foreign affairs and football.