Management - Operating - Planning

Recent Interviews » More recent interviews

John Patterson
John Patterson joins Jim Blasingame to talk about the value of customers who take the time to let you know when they’re not happy, whether they’re high-maintenance or pointing out a problem you need to fix.
John Patterson
John Patterson joins Jim Blasingame to point out that when a customer complains you have two jobs: fix the problem and save the relationship.
Pete Sepp
Pete Sepp joins Jim Blasingame to reveal the results of the performance of the 113th Congress and why it was essentially a failure.

Recent Articles » More recent articles

Jim Blasingame
Small Business Advocate Jim Blasingame addresses his recent poll results on global affairs and explains why small business trade and values could help solve the problem. » More
Jim Blasingame
Small Business Advocate Jim Blasingame warns small business owners (and hopefuls) of four ownership myths. » More
Catherine Kaputa
Brain Trust member Catherine Kaputa discusses and analyzes some of the differences between male and female entrepreneurs and their powers of branding. » More