Jack Mitchell 
Jack Mitchell is the CEO of Mitchells/Richards, two of the most successful independent clothing stores in the business. He lives in Westport, Connecticut, with his family.
Interviews with Jack Mitchell»See all
What's more important, your internal customers (employees) or your external customers? Jack Mitchell talks with Jim Blasingame and provides the answer: both. Jack talks about the proper care and feeding of both of our customer groups.
The man who taught us how to "hug" our customers, Jack Mitchell is now ready to teach us how to "hug" our people. He and Jim Blasingame talk about the keys to success with employees.
The man who taught us how to "hug" our customers, Jack Mitchell is now ready to teach us how to "hug" our people. He and Jim Blasingame talk about the keys to success with employees.