Interview with Mike Albert
Our customers are 21st century shoppers, and JoAnna and Jim talk about how to make sure we're taking care of this very savvy and very important group of people.
Category: Customer Care
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Mike joins Jim for the first time to talk about what small businesses have to do to not only get customers to come in their doors, but just as importantly, how to get them to come back. Mike's recommendations are good news for small business.
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