Interview with Leslie Kossoff
Jim and Leslie talk about how to do an initial quality assessment - on your own and at no cost to your business.
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How can a small business accomplish a quality process? Leslie Kossoff talks with Jim Blasingame first about how things are going for small businesses in France and Europe. They then move to a discussion about how the quality process should be implemented in a small business, including how it's differs from a big business.
What are the prospects for small business in 21st century Europe? Leslie joins Jim from Paris with a report on the challenges much of Europe has in promoting entrepreneurship.
Is the quality movement dead? Leslie says absolutely not and she talks with Jim about how small businesses can improve their bottom line significantly by merely adopting at least some elements of the quality process.
How much different is being a small business in Europe than in the U.S.? Leslie joins Jim from England to discuss these differences.
Having well defined quality processes is just as important for small businesses as it is for big business, Leslie and Jim talk about how to accomplish this.
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