Interviews with Colleen Rickenbacher

How can you prepare for business entertaining and gifting for the holidays? Colleen Rickenbacher talks with Jim Blasingame about what to do and especially what not to do during the holidays. She also gives Jim a lesson on how to identify his bread plate and water glass.

How's your etiquette? Admitting that she's given up on Jim, Colleen focuses her advise on his audience, as they discuss holiday tips and things to avoid.

How do you eat chicken at a business meal? Is it ever okay to eat bacon with your fingers? How long do we have to send thank you cards? Colleen clears up these and other etiquette mysteries with this visit with Jim.

Everyone needs to pay attention to how we act in professional settings, especially during the holidays, and Colleen joins Jim to talk about some of these dos and don'ts.

Colleen talks with Jim about how to determine who pays for lunch and how to handle that scenario. They move on to talk about how to overcome the fear of public speaking.

Helping Jim kick off National Etiquette Week, Colleen helps Jim -- and his audience -- become a little more civilized with how to behave in various business situations.

Colleen joins Jim to give him a crash course on how to behave during the holidays, including at parties, giving gifts, and around the office. They also discuss the issue of giving gift certificates.

Colleen and Jim talk about proper business attire first and then move on to discuss proper business etiquette when doing business with people from other countries and cultures.

Colleen helps Jim with the challenges of proper etiquette in the office as well as outside the office. Apparently, Jim's staff thinks he needs this instruction.

Colleen joins Jim to discuss 21st century business etiquette issues, including when and where one should freshen their make-up during a business meal. After this interview, Jim will no longer be confused about how to handle his lipstick and make-up protocol.