Robert Jolles

Are your salespeople manipulators or an influencers?

Would your customers call your salespeople influencers or manipulators? Rob Jolles joins Jim Blasingame to talk about thinking about WHY you sell, which should be to influence relationships instead of manipulate transactions.

More interviews with Robert Jolles »See all

If you're not right for the customer, the price doesn't matter. Rob Jolles joins Jim Blasingame to talk about how to set the stage in customer negotiations so that the cost is not discussed unless you're the right company for the job.
Performance is not optional, even if you negotiated the wrong price. Rob Jolles joins Jim Blasingame to talk about pricing your services and products successfully, but performing as if you did, even if you didn't.
Do you think there's anything wrong with influencing others. Rob Jolles joins Jim Blasingame to talk about the real value of influencing others as an important part of what makes the marketplace go round.
Why do small business owners try so hard? Rob Jolles joins Jim Blasingame to talk about the desire to seek excellence and why this manifests in the way small business owners commit themselves and try so hard.
Do customers think of you in terms of a transaction or a relationship? Rob Jolles joins Jim Blasingame to reveal the difference between relationships that are born from influence and transactions that come from manipulation.