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Perfect customer conversations with your strengths
Are you prefecting conversations with customers? Peter Meyer joins Jim Blasingame to explain that you can perfect conversations with customers by emphasizing the strengths of your intangibles, not tangibles, like products.
Category:
Customer Care, Management Fundamentals
More interviews with Peter Meyer »See all
When the bad news could actually be the good news. Peter Meyer joins Jim Blasingame to explain his String Theory of problem solving, which indicates that when a challenge looks the most difficult you may actually be the closest to a solution.
You already have what you need to solve a problem. Peter Meyer joins Jim Blasingame to propose his String Theory of problem solving, which holds that starting at the right place is more important than more information.
Do you pull on the wrong end of a problem's string? Peter Meyer joins Jim Blasingame to explain his String Theory method of problem solving and relationship building by focusing on where to start.
Are you comfortable with the relationship between success and failure? Peter Meyer joins Jim Blasingame to talk about how to profit from taking action as you manage the relationship between success and failure.
Surprises are for birthdays, not for business. Peter Meyer joins Jim Blasingame to reveal that making decisions and taking action, including adding value to relationships, minimizes surprises and, therefore, is one of the keys to success.
