Doug Stephens

How the pandemic accelerated e-commerce and hurt retail

Doug Stephens joins Jim Blasingame to discuss the role the pandemic played in accelerating ecommerce at the expense of Main Street retail, and the future of retail with a dominant Amazon.

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Doug Stephens joins Jim Blasingame to reveal what Main Street retailers have to do to achieve and maintain relevance when customers need them only for what they want – customization – and no longer to purchase merely what they need.
Doug Stephens joins Jim Blasingame to define the concept of retail, how it began, what it looked like for generations, and how it’s morphing in the digital age.
Doug Stephens joins Jim Blasingame to reveal what Main Street retailers have to do to achieve and maintain relevance when customers need them only for what they want – customization – and no longer to purchase merely what they need.
Doug Stephens joins Jim Blasingame to discuss the role the pandemic played in accelerating ecommerce at the expense of Main Street retail, and the future of retail with a dominant Amazon.
Doug Stephens joins Jim Blasingame to define the concept of retail, how it began, what it looked like for generations, and how it’s morphing in the digital age.