Bob Negen joins Jim Blasingame to reveal that the ONLY reasons customers who come to your business, and then come back, is because of the experience they have, not what you sold them.

Bob Negen joins Jim Blasingame to discuss how his Retail Sales Academy teaches retail employees how to connect with 21st century customers.

Diana Furchtgott-Roth joins Jim Blasingame to reveal that when she was asked to become an adjunct professor at George Washington University, she had to pay monthly fees, even if she didn't join the union.

Diana Furchtgott-Roth joins Jim Blasingame to reveal more bad news about the overtime rules to take place on December 1, including that essentially by definition, you won’t be able to have tele-workers.

Diana Furchtgott-Roth joins Jim Blasingame to reveal that a new rule prohibits a company from doing business with the government if they have three complaints, even if they haven’t been verified.

Bob Fischer joins Jim Blasingame to report on the concept of cognitive bias, which precludes you from experiencing people, or things, you’ve determined are outside of your comfort zone.

Bob Fischer joins Jim Blasingame to reveal the manipulative behavior of framing, and how it can be used to create good and bad results.

Chad Moutray joins Jim Blasingame to report on the NAM survey of manufacturers, who continue to report concerns about many elements of the U.S. and global economy, including political uncertainty.

Chad Moutray joins Jim Blasingame to report the concerns of U.S. manufacturers, especially small firms, about the political implications on trade next year, plus the impact of technology on job growth.

Chad Moutray joins Jim Blasingame to report on the significant damage the new DOL overtime rules will create in expense and job loss, for the manufacturing sector, including all size firms.