John Patterson joins Jim Blasingame to reveal why even customers who use lots of technology still want you to deliver classic low-tech love.

John Patterson joins Jim Blasingame to talk about why establishing a high level of trust with customers is not just the right thing to do, it’s a profit generating best practice.

Robert Brands joins Jim Blasingame to reveal why your innovation strategy will produce sustainable results if you think of it as incremental steps, instead of looking for the big discovery.

Robert Brands joins Jim Blasingame to reveal the connection between your next innovation that serves customers with what your employees already know.

Robert Brands joins Jim Blasingame to reveal how to use ideation as a process to become more innovative, including the first steps to take.

Bryan Mattimore joins Jim Blasingame to introduce the idea that is the theme for his new book: How to get your next big idea developed in three weeks.

Bryan Mattimore joins Jim Blasingame to reveal that having many little innovative ideas is often the incubator for your next big idea.

Peter Meyer joins Jim Blasingame to reveal how critical thinkers acquire more than information when they learn, they also discover why they learn.

Peter Meyer joins Jim Blasingame to reveal that when you ask customers the right questions about their experience expectations, you can produce emotional profit that drops to the bottom line.

Peter Meyer joins Jim Blasingame to talk about why any small business owner should ask himself or herself why they are growing their business before they do.