Friday, June 19, 2015
Richie Bernardo joins Jim Blasingame to report on a study of the 150 largest municipalities in the U.S. and explain how the top 10 are succeeding while the bottom 10 are essentially bankrupt.
Richie Bernardo joins Jim Blasingame to report on the failure of municipalities and how the recession revealed their leadership failures rather than caused their financial failure.
Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.
Stijn Hendrikse joins Jim Blasingame to explain how his cloud-based call center incorporates traditional and new media contact from customers and routes them to you and your people in real time.
Stijn Hendrikse joins Jim Blasingame to explain how to set up your own cloud-based call center and connect all of the ways customers can try to connect to you in real time.
Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.
Mitch Free joins Jim Blasingame to reveal the power of embracing technology in order to execute virtually all strategies.
Steve DelBianco joins Jim Blasingame to report on the history of entrenched, legacy business models resisting in non-competitive ways, new tech-driven disruptors.
Steve DelBianco joins Jim Blasingame to report on the controversy between ridesharing, tech-driven transportation companies, like Uber, and legacy taxi industry, like Yellow Cab.
Steve DelBianco joins Jim Blasingame to report on how politics and policy is being used to defend legacy industries against disruptive ventures, instead of competition.