Tuesday, October 28, 2014
Ilise Benun joins Jim Blasingame to talk about why most of us start our small businesses, and to reveal a very important question to ask ourselves when we do.
John Patterson joins Jim Blasingame to talk about the value of customers who take the time to let you know when they’re not happy, whether they’re high-maintenance or pointing out a problem you need to fix.
Ilise Benun joins Jim Blasingame to reveal two more critical questions to ask yourself before you become a small business owner.
John Patterson joins Jim Blasingame to point out that when a customer complains you have two jobs: fix the problem and save the relationship.