Are you communicating value to your customers? Karen Reisman joins Jim Blasingame to talk about how to communicate to business customers how you help them make money and how you make the lives of retail customers better.

Why is listening the best communication tool? Karen Reisman joins Jim Blasingame to explain why the best way to become a better communicator is to learn how to listen.

Economic news from the Tatum Survey is not good. Sam Norwood joins Jim Blasingame to talk about why the results of the new Tatum Survey on economic conditions is trending downward, even pointing potentially to the "R" word.

Tatum Survey: Sales projections going in the wrong direction. Sam Norwood joins Jim Blasingame to discuss this month's Tatum Survey results and reasons why sales projections are pointing to a slowdown.

Tatum Survey: Capital availability is fine but spending is down. Sam Norwood joins Jim Blasingame to report on the Tatum Survey's results showing capital spending by businesses is down.

Who is the "evolutionary" in your organization? Carmen Voilleque joins Jim Blasingame to reveal what an "evolutionary" is and why every small business needs at least one, even if what they say hurts a little.

Identifying and nurturing your "evolutionary." Carmen Voilleque joins Jim Blasingame to talk about how to identify who the "evolutionary" is in your small business and, if you don't have one, why you should get one.

Your salespeople have to be prepared to sell in the Age of the Customer. Brad Huisken joins Jim Blasingame to talk about how small businesses should prepare for the new customer expectations in the Age of the Customer.

Testing your new hires for sales positions is essential. Brad Huisken joins Jim Blasingame to talk about the reasons and benefits of testing prospective salespeople for personality and business acumen.

Let your sales manager manage. Brad Huisken joins Jim Blasingame to talk about how to choose a sales manager, what they should do and why small business owners must allow them to actually manage.