Thursday, August 02, 2012
Why is President Obama polling so badly with small business owners? Jim Blasingame offers campaign advice for President Obama regarding small business owners, including help with who actually pays for what America builds.
Are you a member of your local chamber of commerce? Jim Blasingame talks about the unique ability of local chambers of commerce to cut across all boundaries to help communities grow and prosper, and why every small business should be a chamber member.
Why should your local chamber professional attend an ACCE convention? Oklahoma City Chamber CEO, Roy Williams joins Jim Blasingame to discuss the ACCE Annual Convention 2012 in Louisville and why your local chamber professionals should attend the one in Ok City in 2013.
Why are local chambers of commerce important in the 21st century? Oklahoma City Chamber CEO, Roy Williams joins Jim Blasingame to explain why local chambers of commerce are critical to the growth of American communities in the 21st century.
Oklahoma City has transformed itself into a thriving 21st century economy. Chamber CEO, Roy Williams joins Jim Blasingame to reveal what Oklahoma City has done to create a diverse economy and model of 21st century growth.
What causes a small business to lose a customer? Ruth King joins Jim Blasingame to reveal some of the reasons customers don't come back to your small business, and they're all self-imposed.
Do your customers know all the things your business offers? Ruth King joins Jim Blasingame to talk about staying top-of-mind with customers by making sure they know all the products and services you offer.
Why do small businesses make customer service so difficult? Ed Abel joins Jim Blasingame to talk about why too many small businesses actually think they're really good at customer service - but that's not what their customers would say.
What is the best way to express appreciation to customers? Ed Abel joins Jim Blasingame to talk about some of the specific ways to train employees - and owners - how to properly and effectively express and show gratitude to customers for their business.
Do you think about customer service in transaction terms? Ed Abel joins Jim Blasingame to talk about why the only way to deliver excellent customer service is to think about the solution in terms of a relationship with the customer, not a transaction.