Write notes - get more business. Mary Cantando joins Jim Blasingame to encourage you to look for reasons to periodically send hand-written notes to customers, including ideas on how to pull this off.

Are you touching your business customers in personal ways? Mary Cantando joins Jim Blasingame to offer ideas on how to connect with business prospects and customers in ways that touch them on a personal values level.

Will Europe's financial crisis hurt America's small businesses? Bill Dunkelberg joins Jim Blasingame to identify some of the ways the financial and fiscal problems in Europe will impact small businesses in the U.S/

Why is small business optimism still lagging? Bill Dunkelberg joins Jim Blasingame to report on the NFIB Small Business Index which indicates Main Street is still feeling uncertain about the future on sales, hiring and investment.

Independent community banks are being assaulted by Wall Street and Washington. Bill Dunkelberg joins Jim Blasingame to report on the growing pressure community banks are feeling from Washington and Wall Street and why that matters for small business.

What do Apple stores have that your small business doesn't? Carmine Gallo joins Jim Blasingame to identify some of the reasons Apple stores are successful when other technology retailers are going out of business?

Follow Apple's five steps to sales success. Carmine Gallo joins Jim Blasingame to reveal the 5 steps of customer service used in Apple stores and why you should adopt them in your small business.

What does Facebook's botched IPO say about it's future? Kirk Cheyfitz joins Jim Blasingame to propose that what happened to Facebook's IPO launch should not detract from the fact that it's community building platform works in attracting customers.

Facebook is teaching small businesses about the power of users. Kirk Cheyfitz joins Jim Blasingame to explain why the Facebook community building platform provides small businesses with a prospect development platform for converting users into customers.

Should a B2B small business focus on Facebook? Kirk Cheyfitz joins Jim Blasingame to talk about why Facebook is probably a better business-to-consumer prospecting platform than it is for business-to-business companies.