What can start-ups learn from a marketplace veteran? G. Web Ross joins Jim Blasingame to offer advice on how to achieve the American dream of owning a business.

The Age of the Customer is good news for small business. This is the message Kirk Cheyfitz reports with Jim Blasingame, as they identify a number of examples of why small businesses have advantages over big businesses, especially when connecting with customers.

Men and women communicate differently? Well, duh! Barbara Annis joins Jim Blasingame to report that even though we all know women and men are different, we don't do enough to allow for those differences, especially when we're motivating and recognizing employee performance.

Small business owners report that this recovery doesn't exactly feel like one. Bill Soward joins Jim Blasingame to report on his company's recent quarterly economic conditions survey of business managers and what they said about the progress of the economy, including the future of jobs growth.