Reporting on the 2-10 Tatum Survey of Business Conditions, Sam Norwood joins Jim Blasingame to talk about some of the realities of a slow economic recovery, including poor jobs growth, slow sales and a difficult credit environment.

There are many challenges in the process of planning for the transfer of ownership of a private business. Dr. David Gage and Jim Blasingame talk about these challenges, what causes them, how to deal with them and produce an orderly transition of ownership.

How do you teach your organization to think of customer complaints as opportunities? Barbara Burke talks with Jim Blasingame about how to teach practices and instill attitudes that make customers want you to help them when they need it.

How do you build a complementary team? Stephen Covey joins Jim Blasingame to reveal the make-up of a 21st century organization, including an environment that fosters creativity, risk-taking, redemption for mistakes and servant-leadership by management.