Category: The Age of the Customer™ series
What does being customer focused looks like? Scott Swedenburg joins Jim Blasingame to talk about why, in The Age of the Customer™, being customer focused is essential to being successful.
How is branding for small business affected inThe Age of the Customer™? Tom Asacker joins Jim Blasingame to talk about how the value of branding in The Age of the Customer™ is actually evolving in favor of small businesses.
How will The Age of the Customer™ impact your small business? Jim Blasingame identifies what he calls The Age of the Customer™ and some of the adjustments small businesses will have to make in the new age.
The Age of the Customer™ is producing an interesting small business irony. Jim Blasingame reveals the irony that even though small businesses should be the most effective for The Age of the Customer™, too many will not take advantage of this position. Jim also explains how to solve the problem.
How do you become the "ding" in branding when customers decide to buy something and immediately see a brand in their mind? Jim Blasingame talks about what a small business must do to differentiate itself in The Age of the Customer™.
For business to consumer sales success, the customer experience is everything, according to Jim Blasingame, who reveals the success components of B2C selling in The Age of the Customer™.
How is small business selling different in the Age of the Customer? Chad and Jeff Koser join Jim Blasingame to talk about how selling has changed as we learn more about the "new normal" selling practices in The Age of the Customer™.
For B2B sales success, the customer experience is everything, according to Jim Blasingame, who reveals the way business-to-business selling must be conducted in The Age of the Customer™.
The Age of the Customer™ is good news for small business. This is the message Kirk Cheyfitz reports with Jim Blasingame, as they identify a number of examples of why small businesses have advantages over big businesses, especially when connecting with customers.
What's the best use of your time and resources when it comes to customer acquisition? Joseph Jaffe agrees with Jim Blasingame that we're in The Age of the Customer™, and he offers several tips and best practices on that will help you keep the customers you have so you have to spend less time finding brand new ones.
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