Category: The Age of the Customer® series
Are you still lying to yourself about your business? Rick Maurer joins Jim Blasingame to reveal what it sounds like when you lie to yourself about why you're not changing, and why those lies could turn into an epitaph.
Don't fall in love with how you do business. Rick Maurer joins Jim Blasingame to talk about the dangers of being in love with how you do business, which is not the same as loving what you do.
Is your business in a poor performance rut? Rick Maurer joins Jim Blasingame to reveal what it looks like when your business finds itself in a status quo that isn't working.
How to have customers for life. Chester Elton joins Jim Blasingame to talk about creating business customers you can't run off by helping your customers help their customers.
Serve customer on a new level by taking care of their most important people. Chester Elton joins Jim Blasingame to tell a story about how one company connected with him by taking care of his family, without being asked.
Are you asking customers to recommend you online? Paul M. Rand joins Jim Blasingame to reveal tips and best practices on how to get customers to recommend you to their friends and online communities.
The greatest thing a customer can do after they give you their money is to recommend you. Paul M. Rand joins Jim Blasingame to reveal why you should think of your social media strategy as a way to encourage and empower others to recommend you.
Jay Baer joins Jim Blasingame to explain that customer interaction has changed fundamentally and that customer relationships are created by information, plus why you must adopt long-term thinking about customers.
The callback is a powerful sales tool. Jim Blasingame to reveal the concept of a call-back as a sales strategy, and how it can be the difference between staying connected to prospects who need time to decide.
Demonstrating values online is a great small business advantage. Lois Geller joins Jim Blasingame to reveal why and how small businesses can demonstrate their values in their online presence in a way that no big business can.
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