Just because Gens X has skills doesn't mean you'll like the attitude. Mark Murphy joins Jim Blasingame to discuss how to hire Generation X with good attitudes through targeted recruiting messages and relationship interview questions.

Would you rather work short-staffed, or work with someone's bad attitude? Mark Murphy joins Jim Blasingame to reveal why hiring for attitude instead of experience, including how to conduct and interview that reveals attitude.

Empowering employees encourages fewer mistakes, happier customers and more profit. John Bernard joins Jim Blasingame to reveal how Now Management promotes engaged employees, loyal customers, more sales and greater profit.

Should you have employee applicants take a personality profile test? Leigh Branham joins Jim Blasingame to encourage small business owners to have any prospective employee take a personality profile test..

What traits should small businesses focus on in prospective employees? Leigh Branham joins Jim Blasingame to reveal that experience is way down the list of desirable qualities of a prospective employee, after integrity, knowledge and motivation.

What can small business learn from big business about hiring employees? Leigh Branham joins Jim Blasingame to reveal that big businesses hiring practices would be good for small businesses, like being patient and using interns.

Showing employees they are valued is a business best practice. Chester Elton joins Jim Blasingame to discuss how to encourage employee engagement by having a culture that's designed to recognize and celebrate performance.

How do you encourage employees to take ownership? Chester Elton joins Jim Blasingame to explain how owners and managers can help employees take the engagement steps to ownership of their assignments.

Are you helping your employees be committed to the business' mission? Chester Elton joins Jim Blasingame to discuss ways to create a highly engaged, creative culture through increased employee engagement.

If you want to establish a diverse workforce, where do you find prospects? Jim Kirsch joins Jim Blasingame to discuss the best practice of establishing a multicultural workforce and the challenges in finding the right people.