Category: Customer Care
What is your sales plan for the New Year? Skip Miller joins Jim Blasingame to talk about getting your sales plan ready to go early in the New Year, so you're prospecting and closing in January, including starting the process early in the previous year.
Avoid being one of the five types of bad listeners. Robert L. Finder joins Jim Blasingame to reveal the five bad listener types, how to avoid - or stop - being one of them.
The most successful business people are the bests listeners. Robert L. Finder joins Jim Blasingame to remind you that the gold you seek is in the heads of your customers, and all you have to do is ask for it and then listen for instructions.
Are your salespeople vendors or trusted advisors? Rob Jolles joins Jim Blasingame to reveal the benefits and methods of helping your salespeople become trusted advisors to your customers, instead of vendors.
Would your customers call your salespeople influencers or manipulators? Rob Jolles joins Jim Blasingame to talk about thinking about WHY you sell, which should be to influence relationships instead of manipulate transactions.
Go beyond how you sell and focus on why you sell. Rob Jolles joins Jim Blasingame to talk about the breakthrough perspective of getting to WHY you sell - relationships - rather than how - transactions.
Set yourself up for sales success in the New Year. Brad Huisken joins Jim Blasingame with three final selling New Year resolutions, including being an entrepreneur, take responsibility and show respect.
Get your sales act together for the New Year. Brad Huisken joins Jim Blasingame to offer three New Year resolutions for selling, including setting goals, build relationships, and customer service.
December can become a powerful customer care period. Jeff Zbar joins Jim Blasingame to explain that calling on your customers during December is a great time to use customer care visits to set your business up for next year.
Use December to set your business up for next year. Jeff Zbar joins Jim Blasingame to discuss the cycle of business during the holidays, and how non-retailers can deal with the natural slowdown of business in December.
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