Leaders use positive communication to build successful teams. Kristin Arnold joins Jim Blasingame to discuss how the words you use can either encourage or undermine your team building efforts.
Use team building words to increase your leadership credibility. Kristin Arnold joins Jim Blasingame to reveal how to talk with your team members to address mistakes and encourage successful behavior.
If your organization isn't performing, perhaps it's how you're communicating. Kristin Arnold joins Jim Blasingame to discuss ways to improve how you communicate ideas to your team by focusing on “why” instead of “how” and then demonstrating your commitment.
As a manager, are you walking your own talk? Kristin Arnold joins Jim Blasingame to discuss the power of management aligning its actions with personal and organizational messages.
Are you aware that the personality of your customer base has changed? Kristin Arnold joins Jim Blasingame to discuss what to do about the fact that 21st century customers are higher maintenance than even five years ago.
Are you delivering customization to customers? Kristin Arnold joins Jim Blasingame to reveal why customers are demanding more customization and how your small business can step up to that challenge.
Are you comfortable speaking in front of an audience about a topic you know? Kristin Arnold joins Jim Blasingame to talk about why every small business owner should take advantage of the PR benefits of speaking to local audiences about what they know - their industry.
Get your small business team more focused on the customer. Kristin Arnold talks with Jim Blasingame about how to get your team revitalized by focusing on the customer. They also talk about some important best practices for delivering more successful presentations.
Can small business teams get stronger, even in a recession? Even when there have been lay-offs? Kristin Arnold joins Jim Blasingame to explain how to maintain high-functioning teams, even in a down economy and even if there has been employee reductions.
How can you make your presentations more interactive? Kristin Arnold talks with Jim Blasingame about some of the steps you should take to engage your audience more in your presentation, whether you're giving a speech or delivering a proposal.