Memorial Day is a poetic and meaningful holiday. Jim Blasingame reads from the Gettysburg Address by President Lincoln and a poem called "Freedom Isn't Free" from a Marine cadet to celebrate this meaningful Memorial Day.
Your customers' expectations have changed and are changing. Jim Blasingame talks about why what customers expect are changing all the time and what you have to do to keep up with them.
Jim Blasingame talks about the challenges of the unemployed in today’s economy and the difficulty businesses have in finding qualified employees.
Are you meeting your sales goals? Jim Blasingame talks about making sure your small business is moving away from Age of the Seller practices and in the direction of The Age of the Customer™ expectations.
Your greatest fear should be irrelevance. Jim Blasingame talks about The Age of the Customer™ and the changes in the way you connect to customers as they seek new solutions, plus how to stay relevant.
The "M" recovery continues. Jim Blasingame talks about his 2009 prediction that we were headed for an "M", for marathon, recovery, why recent polls make that prediction a prophecy and what that means for your small business.
What is your main job as the CEO of your small business? Jim Blasingame talks about your most important job as a CEO, which is managing the relationship between challenges and opportunities.
The customer is now in control – get over it! Jim Blasingame talks about two of the factors that are creating paradigm shifts which have caused the Age of the Seller to succumb to The Age of the Customer™.
You can you be competitive and still be irrelevant. Jim Blasingame reveals why The Age of the Customer™ is making being relevant - connecting with the customer on their terms - more important than merely being competitive.
Do you have a retirement plan outside of your business? Jim Blasingame reveals results of a Small Business Advocate Poll on the challenges every small business owner faces trying to fund a separate retirement plan.