Jim talks with our Jim about how emotions are important to include in our management style.
Two of our favorite Jims get together to talk about making sure you take care of your internal customers first, and why that philosophy is so important in to those other customers.
The Jims talk about how to make sure you hire the right people based more on attitude and values rather than just on skills and experience qualifications.
James puts a new spin on the best way we should take care of our customers. He goes on to say that there needs to be a balance between employee care and customer care because your employees come between you and your customers.
The Jims begin their visit talking about how instinct plays a big part in our success. They move on to discuss the power of gratefulness.
Jim Ballard joins Jim for another visit about the power of intuition. Jim says we have plenty of intuition, but that small business owners too often fail to use it to our advantage.
The Jims get together for another great visit. Jim Ballard introduces how serendipity is so much a part of our lives and businesses, and how we can find more happy surprises in our lives if we actually look for them.
The two Jim's talk about the importance of intuition as a tool to manage change.
Jim Ballard joins our Jim while he broadcasts life from Salt Lake City, Utah to talk about how to be felxible in order to handle the changes in your small business. They also talk about depending on your own instincts in times of change.
Jim introduces the idea of recognizing Defining Moments in our lives, and the two Jim's discuss what to do when they happen.