Micah Solomon

How do you build customer loyalty you can count on? Micah Solomon talks to Jim Blasingame about how to build customer loyalty in an age when customers are in control.

Are CDs and DVDs a thing of the past? Micah Solomon joins Jim Blasingame to report on physical digital media, such as CDs and DVDs, and why they continue to be content delivery alternatives.

Are CDs and DVDs a thing of the past? Micah Solomon joins Jim Blasingame to report on physical digital media, such as CDs and DVDs, and why they continue to be content delivery alternatives.

In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.

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