Bob Negen 
Bob Negen founded the Mackinaw Kite Co., a chain of specialty toy and kite stores, in 1981 when he was only 23 years old. He had just graduated from college, didn’t want to get a “real job” and loved flying kites.
He spent the next twenty years learning the lessons of small business, providing an experience his customers loved and helped create, among other business accomplishments, a yo-yo craze that generated over 2 million dollars selling yo-yos and accessories.
In 1999 he founded WhizBang! Training and has dedicated himself to helping independent businesses thrive in today’s super-competitive business market.
Bob says “kites, yo-yos, plants or panty hose, it’s all retail, it’s all about giving your customers the kind of experience that makes your business memorable”.
He spent the next twenty years learning the lessons of small business, providing an experience his customers loved and helped create, among other business accomplishments, a yo-yo craze that generated over 2 million dollars selling yo-yos and accessories.
In 1999 he founded WhizBang! Training and has dedicated himself to helping independent businesses thrive in today’s super-competitive business market.
Bob says “kites, yo-yos, plants or panty hose, it’s all retail, it’s all about giving your customers the kind of experience that makes your business memorable”.
Category: Customer Care
Web Sites:
www.whizbangtraining.com
www.whizbangtraining.com
Interviews with Bob Negen»See all
Are you connecting with your customers? Bob Negen joins Jim Blasingame to discuss the importance of relationships in small business and the increasing desire of customers to connect online, plus how email marketing is still the most effective way to connect.
What does a small business have to do to stay relevant with customer expectations? Bob Negen joins Jim Blasingame to reveal best practices on how to be relevant to customer expectations, including email, mobile and Internet connections.
Can your online strategy work with a customer loyalty program? Bob Negen joins Jim Blasingame to discuss how to manage and blend customer loyalty programs with your online strategy.


























