How To Develop Your Listening SkillsYou’ll make fewer mistakes, see opportunities and dangers, make more sales, win friends, and influence people if you learn to listen.
One. Listen actively, not passively. Try to listen at the 10-level.
Two. Listen for action items. Are there ideas that can be implemented?
Three. Concentrate. Don’t let your mind wander. You can develop your concentration powers through practice at shutting out distractions.
Four. Motivate people to tell you more. Just a small application of reinforcement theory will work wonders. In my TV interviews with celebrities, I'd say something like, "That's great!" "That's the kind of thing I want to know more about."
Five. Listen discriminatingly. Concentrate on key facts and ideas; try to ignore trivia and fluff.