Someone said that technology was supposed to make life easier, and in a perfect world, it actually can! The challenge is dealing with viruses, worms, spam, upgrades, forgotten passwords, products that are sold without de-bugging, and sketchy return policies. The challenge is not only technology, but having expectations that are repeatedly unfulfilled. I answered my phone yesterday, and the voice at the other end said, “You actually answered your own phone…I’m amazed that I’m not speaking to a machine!” Standing on long lines, waiting on “hold,” trying to get a sales person’s attention while they talk on the phone, trying to buy something on line that has an endless loop, and the list of irritations goes on and on.
The pace of the world has accelerated. There is good news and not-so-good news to each technological achievement. The good news is that we are now wireless…unless you can’t locate the signal. The good news is that we have cell phones, unless you are in a “bad cell” area, “Can you hear me now?” The good news is that we have e-mail and are in constant communication, and the bad news is that every day anonymous e-mails ask if we want to enlarge random body parts that we may not even have!
If you are an easygoing person, you just let these new millennia challenges roll off your back, and get a good laugh out of the cells, spam and lack of customer service. If, on the other hand, you are more of a results-oriented type-A, control personality, you tend to become stressed at the frustrations rather than entertained.
Let’s assume that you are the type of person who actually believes that products have a need to deliver what they promise. Even though this is an old-fashioned concept, it certainly would be nice if it were true even some of the time. Perhaps you think that salespeople should smile, be knowledgeable and courteous. You may even think that service people should be able to solve problems related to the products they support. You may be anachronistic, or behind the times, but more often than not, the world we live in today doesn’t always match with our vision of how things should be. The real question is how do you cope with a world that over promises and under delivers? How do you manage your stress levels when minor irritations, frequent frustrations, and unfulfilled expectations rob you of your good humor?
The simple answer is to adjust your expectations. That is good advice, but before you adjust you must notice that your happiness quotient is at risk. You must become aware that you are not as joyful as you once were or might be. Then rather than blaming your mood on those random circumstances, you might look a little deeper at the factors that are behind the irritations, frustrations, and expectations. Here are some questions to ask yourself:
If you answered, “Yes” to three or more of the above questions, then you could be setting yourself up for a series of bad days. There is a way out of this dilemma, but it requires some do diligence. If you are ready to admit that you want to take the steps, then read on, hope is on the way.
The serenity prayer that is said in Alcoholics Anonymous says it simply, and if we can remember it every day, especially when we set the bar too high, it will reduce the stress of daily life.
“God grant me the Serenity to accept the things I cannot change…Courage to change the things I can… and wisdom to know the difference…
Let go of the need to be perfect, and let yourself be the person that you are!