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Jim Blasingame
The Age of the Customer™, Part 18: Your values and customer communities
By Jim Blasingame August 8, 2011
Developing customer communities is a key to small business success. Jim Blasingame writes on how to develop and maintain strong customer communities. » More
Jim Blasingame
The Age of the Customer™, Part 17: Build community with a website & social media
By Jim Blasingame August 1, 2011
In today's market, businesses must cultivate communities using a balance of website and social media. Jim Blasingame writes on how to use these services to start building your online community. » More
Jim Blasingame
The Age of the Customer™, Part 16: Your customers have connection preferences
By Jim Blasingame July 9, 2011
Today there are many way people and business can communicate and interact. Jim Blasingame writes on how to maximize your communication potential with your customers » More
Jim Blasingame
The Age of the Customer™, Part 15: Social media builds customer communities
By Jim Blasingame June 6, 2011
Social media is becoming a mainstay for developing customer relationships. Jim Blasingame writes on the importance of developing and maintaining these communities. » More
Jim Blasingame
The Age of the Customer™, Part 14: The customer is now in control
By Jim Blasingame May 2, 2011
The Age of the Seller is succumbing to the Age of the Customer. Jim Blasingame explains the cause of this shift. » More
Jim Blasingame
The Age of the Customer™, Part 13: Breaking news: Social media to end websites
By Jim Blasingame March 29, 2011
Being successful with social media is as easy as falling off of a log – for individuals; for small businesses, not so much. Jim Blasingame tells you how the goals of these two groups are different. » More
Jim Blasingame
The Age of the Customer™, Part 12: Let customers read about your authentic side
By Jim Blasingame March 2, 2011
Today we're consumers of many kinds of online content, including streaming audio and video. Jim Blasingame tells you how to make that content authentic. » More
Jim Blasingame
The Age of the Customer™, Part 11: Do you know how customers are finding you?
By Jim Blasingame February 21, 2011
As the Age of the Customer™ becomes the marketplace norm, your customers are increasingly demanding more connection and support from you with online resources. Jim Blasingame discusses just how imp... » More
Jim Blasingame
The Age of the Customer™, Part 10: It's The Age of the Customer - get over it!
By Jim Blasingame February 14, 2011
Your small business is operating in a new age where customers rule. Jim Blasingame explains how this change took place. » More
Jim Blasingame
The Age of the Customer™, Part 9: Don't make a business wardrobe faux pas
By Jim Blasingame October 18, 2010
Do you have a website for your small business? We recently polled Small Business Advocate's website visitors asking the same thing. Here is what they had to say. » More