Customer Care Article Category RSS Feed

John Patterson
Brain Trust Members and frequent guests of The Small Business Advocate Show John Patterson and Chip Bell explains why sometimes the customer does know best. » More
John Patterson
Brain Trust members John Patterson and Chip Bell how the recent recession forever changed how customers interacted with businesses. » More
Jim Blasingame
Small business expert explains why you should identify every customer as an asset to your company, no matter what they do. » More
Mary Cantando
Developer of The Woman’s Advantage® Group and The Woman’s Advantage® Mary Cantando offers five ways to ensure business owners secure their customers' loyalty. » More
Jim Blasingame
Small Business Advocate and The Age of the Customer Jim Blasingame explains how you can evaluate how beneficial a crowdfunding business loan would be for your small business. » More
Jim Blasingame
Small Business Advocate Jim Blasingame addresses the importance in addressing how your employees interact with your customers. » More
Jim Blasingame
Jim Blasingame discusses how business will continue to be redefined due to the needs — and wants — of the customer. » More
Alan Maites
Alan Maites shares strategies/tactics to deploy this year that might help you acquire the right customers for your product/service? » More
Joanne Black
Joanne Black shares how you can turn meals into money. » More
Jim Blasingame
Jim Blasingame explains how User Generated Content can produce a "Nu-uh!" effect against your small business. » More