06/02/2008 With all of the clutter that bombards us, what are the three things all small business owners must do each day to insure that...

02/01/2008 How do you find out when your customers move the goalposts?

11/27/2007 Have you found your business' sweet spot?

07/25/2007 Do you have unprofitable customers?

12/29/2006 Creating profit in our small businesses is a very important goal and Bob joins Jim to talk about how to be more profitable.

08/29/2006 Bob joins Jim to talk about how to identify your core customers -- the most profitable ones -- and how to grow new ones.

04/18/2006 Robert says that companies that fail typically die because they focus on the wrong customers.