11/05/2007 How is the 2007 holiday season going to be for small business?

08/24/2007 How are consumers going to behave this holiday season?

12/08/2006 Everyone shops, but why do people shop where they do?

10/06/2006 Pam joins Jim to talk about what we have to do to get people to do business with us, and then to come back an do it again.

06/09/2006 Pam and Jim talk about why we like to shop.

11/23/2005 There are few things that Jim enjoys more than shopping, unless perhaps it is talking about shopping (did that sound sarcastic?

07/12/2005 Pam and Jim discuss how to succeed in retail by providing customers with a memorable experience.

03/25/2005 Pam and Jim talk about how to rethink our ideas about marketing luxury, and how to turn that new thinking into increased...

12/08/2004 Jim and Pam discuss how small business owners can provide customers with what they need instead of just what they need.