07/24/2008 How do you effectively communicate difficult news?

01/24/2008 What’s the most important element in your relationship with customers?

10/04/2007 The #1 phobia is not snakes or spiders, it's fear of public speaking.

05/08/2007 How has selling changed in the 21st century?

01/04/2007 Preparation is the most important part of having a successful meeting, and Karen joins Jim to talk about how to make sure your...

08/14/2006 Karen joins Jim to talk about what she calls the naked truth about selling, specifically how our baggage sometimes holds us...

08/31/2005 Karen and Jim talk about how non-professionals can become effective public speakers.

03/07/2005 Karen helps Jim and his audience understand the important steps to learning how to communicate like a leader.

10/11/2004 Karen shares with Jim the ways to blow it as a communicator and explains how to avoid failing at communicating.

06/07/2004 Jim and Karent share the number one communication skill that will increase productivity.

03/09/2004 Karen joins Jim to talk about how to communicate with customers to develop a relationship with them.

12/26/2003 Jim and Karen talk about how to do a better job communicating like a genius, especially during the holidays.

10/08/2003 Karen helps Jim solve the Equation for Change during her visit.

04/16/2003 Jim and Karen talk about how to build rapport with prospects.

01/14/2003 Karen and Jim talk about defining your personal brand through the way you communicate.