07/21/2008 How do we discuss controversial issues successfully?

01/15/2008 You now know how to do small talk, but what about the big kind?

04/18/2007 What's the best way to talk with someone you've just met?

12/18/2006 The most important things for small business to know about effective communication is to shut up and listen.

08/10/2006 Debra talks with Jim about her concern that telecommunications advances may actually be the end of the art of conversation.

11/22/2005 Debra and Jim talk about how to meet the world at least half-way by becoming better at starting and developing conversations...

01/03/2005 Debra joins Jim to talk about how important small talk is in small business and getting and keeping your conversations on...